# Getting Started

The Lollipop iOS app is where you use your Lollipop account on iPhone. It can help you open claim flows from tappable products, collect eligible items and rewards, manage your public profile, and check your collection.

## Before you start

* An iPhone with the Lollipop app installed
* An internet connection
* Your Lollipop account, or enough time to create or recover one
* A Lollipop-enabled product, card, or tag if you want to claim something

> Tip: Some actions only work after you sign in or unlock your account.

## Open the app

1. Find **Lollipop** on your iPhone.
2. Tap the app to open it.
3. If you already have an account on this device, the app may open straight to **Unlock your authenticator** or your home screen.
4. If this is your first time, the welcome screen shows **Create a new account** and **I already have an account**.

\[Screenshot needed: iOS welcome screen with Create a new account and I already have an account]

## What new users should do first

1. Tap **Create a new account** if you are new to Lollipop.
2. When the app shows **Account Created**, reveal your secret recovery phrase.
3. Save the recovery phrase somewhere private before you continue.
4. Turn on the confirmation checkbox, then tap **Continue**.
5. Wait for the home screen to load.
6. Tap the profile button in the top-right corner when you are ready to check your profile and Lollipop Link.

> Warning: Your secret recovery phrase is the only way to restore your account later. Do not skip saving it.

<figure><img src="/files/078wHL0IoDqxOHs1Ss6N" alt="" width="188"><figcaption></figcaption></figure>

## What existing users should do first

1. Tap **I already have an account** if you need to restore an account with your recovery phrase.
2. Enter your recovery phrase and tap **Continue**.
3. If your account is already stored on this device, enter your passcode on **Unlock your authenticator** instead.
4. After the app opens, review your profile, points, and collection.

<figure><img src="/files/Xgjf1cEadFRIpzFznkAK" alt="" width="188"><figcaption></figcaption></figure>

## What you will see on the home screen

The signed-in home screen centers around your Lollipop points card and your collected brand or product cards.

* The points card shows your current point balance.
* Brand and product cards show items in your collection.
* The profile button in the top-right corner opens **Profile**.

\[Screenshot needed: signed-in iOS home screen with points card, collection cards, and profile button]


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